Summary:

Strengthened communication and care coordination to improve safety in Women & Children services.

The Challenge

Fragmented communication across teams created risk and inconsistency in care delivery.

What I Did

Led a cross-functional value stream analysis to align workflows, clarify communication pathways, and improve coordination.

The Outcome

Improved communication, more consistent workflows, and stronger alignment across teams.

Key Takeaway

Safety is a function of clarity, not just compliance.